FAQ

How do you work?
Is there is minimum session time?
Do you have a team or will I be working directly with you?
What is your confidentiality policy?
Can you help me with making donations and recycling?
Can I pay by credit card?


How do you work?
Before I begin working on any project with you I believe we need to first start with a consultation. The purpose of this consultation is twofold. First, it is of primary importance to me in my work that you and I feel comfortable working together. Second, the initial consultation is where we come together to discuss the scope and breadth of your project. During this consultation, we will discuss in detail your proposed project and your goals. This will determine the best method for achieving your project goals. It will help us determine whether you and I will be working together, separately or a bit of both.


Is there is minimum session time?
There are not strict rules about the minimum time frames for an individual working session. You may want to dive into the project and work in a daylong sessions or you may struggle to maintain focus after two hours. You and I will decide together what session length makes sense for both of us. That being said, in my experience sessions of less than two hours generally do not yield practical progress.


Do you have a team or will I be working directly with you?
You will be working directly with me. You can think of me as a “Jane of all trades.” I offer a wide range of services and generally complete most tasks either with you or by myself on your behalf. You will never simply work with an assistant, a fill-in, or a team leader. You will work with me. However, that doesn’t mean there will never be a situation where we will have the need for an outside resource. Should you need a mover, an upholster, a computer technician or some other specialized resource, I have a wide range of contacts and can assist in setting you up with the appropriate company. But the individual relationship between you and I is paramount.


What is your confidentiality policy?
As a member of both the National Association of Productivity and Organizing Professionals (NAPO) and The Photo Managers (formerly The Association of Personal Photo Organizers or APPO), there are strong code of ethics in place that I take extremely seriously. I will keep confidential all of your information whether it is business or personal. If you would like, you can review NAPO’s complete Code of Ethics  and The Photo Managers complete Code of Ethics.


Can you help me with making donations and recycling?
Absolutely. It would be my pleasure to assist you in making sure the items you no longer need or want are donated for the best positive impact. Some of my favorite “go to” NYC-based charities are Housing Works and the Salvation Army. Of course, you may already have a favorite donation destination and just need assistance in getting stuff from here to there. I have had first-hand experience seeing how my client’s donations can truly help all of these charities. And NYC has lots of recycling resources whether you require document shredding or recycling of your electronic clutter I can help you.


Can I pay by credit card?
Absolutely. If you prefer to use credit cards to simplify your business expenses or it is simply more convenient for you to do so or like me you simply like the frequent flyer miles you receive I gladly accept them. I accept all types of credit cards as well as checks and of course cash.